Professional Skills for Government [PSG]
Answerbank Consulting operates a Professional Skills for Government (PSG) program which is patterned after a similar program by the erstwhile UK National School of Government. Aimed at developing and improving the Public Service, It represents an unprecedented opportunity for public servants in West Africa to benefit from relevant, high-quality, cost-effective learning and development programs that develop the capabilities which government organizations need now and into the future. PSG is basically a Business School for the public sector. It covers the acquisition of skills and expertise in the following three areas:
Corporate Services Delivery: These are the corporate services that keep the organization working and include professionals skilled in finance, human resources, procurement, Informative Communicative Technology and communications.
Operational Delivery: The majority of civil servants work in large departments that deliver services direct to members of the public and include those working in customer service, design of services, and management of large-scale operations.
Policy Delivery: This area covers those responsible for the development of high-quality, evidence-based policies and includes people skilled in the tools of developing policy and ensuring that the policy is delivered on the ground, and those with specific expertise in areas such as economics, science and social research who contribute to the policy making process.
Answerbank Consulting, in partnership with specialized institutions, offers a range of programs to complement individual development requirements, organizational workforce requirements and development priorities. Answerbank also offers outstanding, competitively-priced organizational consultancy services to help you align your people and systems capabilities with your strategic business goals and priorities.
Answerbank’s PSG represents an unprecedented opportunity for public servants to be tooled-up as professionals who can hold their own for what they know and what they can do, like their private sector counterparts. As a leading training provider, Answerbank is recognized for its outstanding service and for delivering relevant, high-quality, cost-effective learning and development programs that develop the capabilities which government organizations need now and into the future.
Customised MDA Programs
Customised MDA programs are training programs uniquely designed in content and format to address the particular needs of specific Ministries, Departments and Agencies of Government. All Answerbank Consulting courses are available as customised MDA programs. Case studies and organisational policies and procedures from your organisation can be incorporated into these programs.
We will match the most appropriate consultant to the needs of your organisation. We will also deliver the customized programs in collaboration with you and at your schedule, thus enhancing team building and offering flexibility in content, length and timetable, all at a convenient location.
Customized programs and study tours
All Answerbank courses are available as customized programs wherein their content and format are uniquely tailored to address the particular needs of a specific organisation. We match the most appropriate consultant to the needs of this organisation and have case studies, organisational policies and procedures from the organisation incorporated into the programs. This offers the additional advantages of flexibility in content, length, timetable and location.
PDG's approach to learning
Answerbank understands that adults learn best when the course content is directly relevant to their needs and when theory is reinforced in interactive sessions and practical exercises. Our facilitators apply the principles of adult learning when delivering training programs. This approach incorporates action learning that builds on and uses participants’ prior knowledge and experience. The skills, knowledge and tools developed in the programs can be taken back to the workplace and applied immediately.
About PSG facilitators
Facilitators engaged by Answerbank have extensive experience working with public and private sector organisations. As well as being experts in their fields, they have held senior management positions in their respective industry cathegories. This background enables them to respond to the issues raised by participants, and provide practical examples and case studies.
Answerbank also offers outstanding, competitively-priced organizational consultancy services to help public and private sector organizations align their people, process and systems capabilities with their strategic business goals and priorities.
Management Training for the Private Sector
Answerbank Consulting's management training for private sector institutions covers the acquisition of knowledge, skills and expertise in three key areas:
Functional competencies; and
Leadership Competencies: Used here in a larger sense to represent the key competencies for persons responsible for steering entire sectors, subsectors and organizations through the development and delivery of strategies and high-quality policies.
Functional Competencies: Also called Technical Competences, they include the knowledge of (and skill in the exercise of), practices required for successful accomplishment of a specific job or task.
Behavioural Competencies: This covers a set of problem-solving behaviours used appropriately and responsibly to handle problems and questions commonly encountered in daily human life.
Answerbank Consulting is licenced and accredited as a Management Training Institution and firm of Human Capital Development experts by the Presidency of the Federal Republic of Nigeria vide the National Council on Management Development, CMD. We have a reputable management development practice that serves the prosperity and effectiveness needs of private and public sector organisations respectively.